Returns & Refunds Policy

At Coco Market, we stand behind the quality of our gourmet food products. Due to the perishable nature of our inventory, we offer returns or replacements for items that arrive damaged, defective, or incorrect within 7 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue.

• 2.
  Provide Proof

  Attach clear photos of the damaged product and the shipping packaging to help us process your claim quickly.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, a replacement will be shipped immediately or a full refund will be issued to your original payment method.